Returns & Replacements
We stand behind every print
Every MimicWorkshop product passes a quality check before it leaves the workshop. If something arrives wrong, we'll make it right.
Damaged or defective items
If your order arrives damaged or with a print defect, contact us within 14 days of delivery with a photo. We'll send a replacement or issue a refund — no return shipping required for defective items.
Made-to-order products
Because most of our catalog is printed on demand specifically for your order, made-to-order items are not eligible for change-of-mind returns. This keeps production sustainable and waste-free. The damaged/defective guarantee above always applies.
Stocked accessories
Unopened, stocked accessories may be returned within 30 days in their original condition. Buyer covers return shipping for change-of-mind returns.
How to start a return
Reach out through our contact page with your order number and, for damage claims, a photo. The workshop will walk you through the next steps.
This is placeholder policy copy and will be reviewed against final fulfillment terms before launch.